End-to-end IT asset disposition
Box returns, bulk pickups, redeployment, and vendor management — orchestrated from a single global dashboard.
Unified global dashboard
Every ticket, every hub, every region — one real-time view. Track devices from the moment they're flagged to final disposition, across your entire global footprint.
Box and bulk returns in one system
Whether it's a single laptop shipped from an employee's home, 50 devices from an office or 10 pallets of servers from a data centre — the same workflow, the same tracking, the same audit trail.
Vendor management built in
Onboard hubs, track certifications, monitor SLA compliance, and manage settlements across your entire vendor network — without spreadsheets, email chains, or manual follow-ups.
Integrations that close the loop
Connect Returna to the tools your teams already use — from IT service management to sustainability reporting.
ServiceNow and ITSM integration
Sync tickets, assets, and disposition outcomes directly with ServiceNow, Freshworks, and other ITSM platforms. No double entry — disposition flows back to the source.
HRIS and MDM sync
Pull employee and device data from your HR and mobile device management systems. When someone leaves, Returna already knows what needs to come back.
ESG data feeds and marketplace pricing
Automated carbon savings data for sustainability reporting, and live marketplace pricing feeds to maximise residual value recovery on every device.
AI and automation at every step
From ticket routing to disposition outcomes — intelligent workflows that reduce manual touchpoints and accelerate processing.
Agentic AI workflows
AI agents that triage incoming tickets, determine optimal disposition paths, and route devices to the right hub based on location, capacity, certifications, and device type.
Policy-driven repair approvals
Define repair thresholds, cost limits, and approval workflows. Returna enforces your policies automatically — no manual review unless you want it.
Value recovery optimisation
AI-driven disposition recommendations that maximise residual value — factoring in device condition, market pricing, repair cost, and redeployment potential.
Compliance without the paperwork
Audit-ready from day one. Every erasure, every handoff, every certificate — tracked, signed, and verifiable.
Chain of custody and ESG reporting
A complete audit trail from collection to final disposition. Plus automated environmental impact reporting aligned to GRI, CSRD, and ISO 14001 frameworks.
Vendor certifications and Returna Certified Engineers
Track every hub's certifications in real time. Returna's own Certified Engineer programme ensures consistent processing standards across your entire vendor network.
Certified erasure with digital proof
NIST 800-88 and IEEE 2883 aligned data erasure, with digitally signed, tamper-proof certificates generated for every device. No chasing vendors for paperwork.
Replace the chaos with one orchestrated flow
From doorstep to erasure certificate — every device tracked, every vendor managed, every audit trail ready. One platform for your entire IT disposition lifecycle.
Certified Return Hubs in 30+ countries
Automated data erasure with compliance certificates
Full audit trail — ISO 27001 and R2 ready
